If you previously purchased an ebook or have a download code from ebooks.healio.com for the iPublishCentral reader, and are having trouble downloading or accessing your ebook, please contact customerservice@slackinc.com.
Email:
customerservice@slackinc.com
Phone: 1-800-257-8290 or 1-856-848-1000
Fax: 1-856-848-6091
Mail:
SLACK Incorporated
Professional Book Division
6900 Grove Road
Thorofare, NJ 08086-9447
USA
REVIEW & DESK COPY REQUESTS:
Please fill out our online form or email educomps@slackinc.com.
CONSUMER BOOK RETURN POLICY:
SLACK Incorporated will accept any book from a customer who ordered directly from the Publisher for a full refund, minus shipping costs. Books must be returned within 30 days of the invoice date with a copy of the invoice or packing slip to SLACK Incorporated's RETURN ADDRESS listed on the front of the invoice. Returns must be sent by some form of trackable shipping method. Books must be in resaleable condition and shipped pre-paid by the customer.
RETAIL BOOKSTORE RETURN POLICY:
SLACK Incorporated will accept any book from retail bookstores, when ordered directly from the Publisher, within 13 months of invoice date. Permission must first be requested from the Publisher by emailing customerservice@slackinc.com, by mail at the address below, or sending a fax to 1-856-848-6091, with a copy of the invoice and reason for the return. Books must be returned to SLACK Incorporated to RETURN ADDRESS listed on the front of the invoice with a copy of the Invoice and the signed Permission to Return. Packages shipped to other locations will be surcharged the cost of reshipment to our warehouse. All books must be in resaleable condition with the original shrinkwrapping. All claims for loss or damage must be made within 14 days of receipt of goods. Returned books should be shipped pre-paid by the bookstore by a traceable shipping method.
DISTRIBUTORS AND WHOLESALERS:
Contact SLACK Incorporated Professional Book Division's Marketing Department for Return Policies and new title information.
SLACK Incorporated
6900 Grove Road
Thorofare, NJ 08086-9447
USA
1-800-257-8290 or 1-856-848-1000
Fax: 1-856-848-6091
e-mail: orders@slackinc.com